No Cancellation Fee (conditions apply, see below)
 

No cancellation fee!
We are so sure of the great price and services provided by our packages that if you can't reschedule your trip and must cancel instead, you can do this at no cost within 48 hours of making your reservation, unless the reservation is being made within 72 hrs of your arrival date. A $39 processing fee will be charged if you cancel your trip after the 48 hour grace period. The remaining balance will be refunded to your credit card. The $39 is also creditable towards your next reservation.

If you cancel within 72 hrs of your arrival date (or your reservation is made within 72 hrs of your arrival date) or don't show up at the hotel, then we'll retain the total package price up to $150 (per room), unless your travel dates fall within holidays according with our table below. No returns will be given for early check-outs or unused nights. To cancel, call us at 1-866-400.6594 (after office hours leave a message); Cancellations made directly to the hotel will not be considered valid. CANCELLATIONS CAN ONLY BE PROCESSED BY PHONE; no emails or faxes will be accepted.

Holidays dates
If any day of your reservation falls in any of the following Holiday travel dates
(Jan 15 - 20, Feb. 12 - Feb. 17, Mar. 1 - Apr. 30, May 21 - Jul. 30, Sep. 3 - Sep. 8, Oct. 8 - Oct. 13, Oct. 29 - Nov. 11, Nov. 25 - Nov. 30, Dec. 18 - Jan. 4), then the total package price up to $300 (per room) will be retained. No returns will be given for early check- outs or unused nights. Cancellations made directly to the hotel will not be considered valid.

Theme park tickets:
Tickets will be delivered to the hotel's front desk the night before arrival or, on high season, the morning of your arrival. If you need special arrangements just contact us toll free at
1-866-400.6594.
The tickets do not have a specific date to be used, meaning that you can use them in any order you like. Theme Park Admission Tickets are not refundable and non transferable (Once you have them in your hands, are yours to keep, just like at the parks).